Paying for your purchases on LoongBuy is easy and secure. This tutorial shows you how to link your PayPal account or card, recharge your balance safely, and manage refunds efficiently if sellers cancel or modify your order.
1. Linking Your Payment Method
Before your first purchase, you need to add a payment method to your LoongBuy account.
For PayPal Users:
- Go to your Account Dashboard"Payment Settings".
- Click on "Add PayPal Account".
- You will be redirected to PayPal's secure login page.
- Authorize LoongBuy to use your PayPal for future transactions.
For Credit/Debit Card Users:
- In Payment Settings, choose "Add New Card".
- Enter your card number, expiration date, and CVV code.
- Provide the billing address associated with your card.
- Save your details – they are encrypted for maximum security.
2. Recharging Your LoongBuy Balance Securely
For easier management, you can top up your account balance.
- Navigate to "My Balance"
- Click "Recharge Now"
- Choose PayPalCredit Card
- Complete the payment on the secure gateway. Funds will reflect instantly.
- Click "Recharge Now"
Tip:
3. Managing Refunds for Cancelled or Modified Orders
If a seller cancels your order or you agree on a modification (like a price change), your refund is handled efficiently.
Automatic Refund Process:
- For Balance Payments:
- For Direct PayPal/Card Payments:
What You Should Do:
- Check your Order Status Page
- Monitor your LoongBuy balance or original payment method for the refund.
- If a refund is delayed beyond the stated time, contact LoongBuy Customer Support